Service Maintenance (Bronze)
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Bronze Maintenance Contract
Our Bronze contract keeps your security system in top condition with an annual service visit from a qualified Prism engineer, plus access to our 24/7 support helpline for advice and troubleshooting.
What's Covered
- 1× annual preventative maintenance visit
- Full system inspection, test, and service report
- 24/7 telephone technical support helpline
- Priority fault response — within 5 working days
- Certificate of compliance issued after each visit
- Discounted call-out rate for non-covered repairs
1 Visit/Year24/7 Helpline5-Day Response
Hardware Products
- Free UK mainland delivery on orders over £100
- Standard delivery: 2–4 working days
- Express next-day delivery available on request
- All items dispatched from our UK warehouse
- Order tracking notification sent on dispatch
- 30-day returns on unused, unopened items
Installation Packages
- Free no-obligation site survey within 5 working days
- Fixed-price written quote within 24 hours of survey
- Installation at a time that suits you
- Nationwide coverage — North West, Cheshire, London & beyond
- All engineers DBS-checked and fully insured
- 12-month parts and labour warranty on every install
Ajax Technology
Encrypted wireless systems trusted by 4.5 million users worldwide. Grade 2 and Grade 3 EN 50131 certified.
EMCS 24/7 Monitoring
UK's largest independent ARC. NSI Gold certified. Sub-30-second alarm response. 311,000 alarms handled every month.
UK-Wide Coverage
Headquartered in the North West with offices in Cheshire and London. We install nationwide.
Accreditation In Progress
NSI, SSAIB and BAFE applications underway. ICO registered. Paxton and Ajax approved installer.