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Cookie Policy

Last Updated: 1st January 2026

1. Introduction

This Cookie Policy explains how Prism Integrated Security Solutions (“Company”, “we”, “our”, “us”) uses cookies and similar technologies on our website:

https://www.prismintegratedsecurity.solutions (“Website”).

Our registered office is:

Prism Integrated Security Solutions

71-75 Shelton Street

Covent Garden

Camden

London

WC2H 9JQ

United Kingdom

This Cookie Policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect personal data.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile device) when you visit a website. They help websites function properly, improve user experience, and provide reporting information.

Cookies may be:

Session cookies – deleted when you close your browser
Persistent cookies – stored on your device for a defined period
First-party cookies – set directly by our Website
Third-party cookies – set by external services integrated into our Website

3. How We Use Cookies

We use cookies to:

Ensure our Website functions properly
Enable secure login and session management
Support our ERP and business management systems
Maintain security and prevent fraud
Improve performance and user experience
Analyse Website traffic and usage

As part of our operations, we use the ERP platform Odoo to manage business processes and, where applicable, client portal services.

4. Cookies Used on Our Website

A. Strictly Necessary Cookies

These cookies are essential for the operation of our Website and cannot be disabled.

If you access any secure portals, dashboards, or systems powered by Odoo, the following cookies may be used:

Common Odoo Cookies:

session_id
Maintains authenticated user sessions and security validation.
Expires at the end of the session.
frontend_lang
Stores user language preferences.
tz
Stores user time zone settings.
cids
Stores company identifiers in multi-company environments.
fileToken
Used to manage secure file downloads.

These cookies are strictly necessary for system security, login authentication, and ERP functionality.

B. Functional Cookies

These cookies allow enhanced functionality and personalization, such as:

Remembering language selection
Saving interface preferences
Maintaining login state (where applicable)

Disabling these cookies may reduce Website functionality.

C. Analytics Cookies

Where enabled, we may use analytics tools, including internal reporting features within Odoo or third-party analytics services, to collect anonymised information such as:

Pages visited
Time spent on pages
Device and browser type
Traffic sources

This data helps us improve Website performance and user experience.

Analytics cookies are only used where legally permitted and, where required, subject to your consent.

D. Third-Party Cookies

Depending on the services integrated into our Website and Odoo environment, third-party providers may set cookies. These may include:

Payment service providers
Embedded content providers (e.g., video platforms)
CRM integrations
Live chat systems
Marketing tools

We recommend reviewing the respective privacy and cookie policies of any third-party providers you interact with through our Website.

5. Legal Basis for Using Cookies (UK GDPR)

As a UK-based company, we comply with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

Strictly necessary cookies are processed on the basis of legitimate interest.
Functional and analytics cookies are used based on your consent, where required.

You may withdraw or modify your consent at any time via your browser settings or our cookie management tool (if implemented).

6. Managing Cookies

You can control or disable cookies through:

Your browser settings
Our cookie consent banner (where available)

Please note that disabling certain cookies may impact the functionality of secure portals and ERP services powered by Odoo.

Browser help pages:

Google Chrome
Mozilla Firefox
Safari
Microsoft Edge

7. Data Protection & Security

Any personal data collected through cookies is processed in accordance with applicable data protection laws and our Privacy Policy.

Our systems, including those powered by Odoo, implement appropriate technical and organisational security measures, including:

Encrypted communications (HTTPS)
Secure session management
Role-based access controls

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect legal, technical, or operational changes. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact: